Patient Information

In an effort to keep fees down while maintaining the highest level of professional care, we have established this financial policy:

With all dental insurance companies, excluding Delta Dental, instead of paying for your visit in full, you will be responsible for a dental “co-pay.” (Please speak to Erica personally about how we handle Delta insurance companies.) This is equivalent to the estimated amount not covered by your insurance. Once we receive your insurance payment, patients are responsible for any balance remaining that insurance did not cover.

Reminder: Dr. McBee IS NOT AN IN-NETWORK PROVIDER. (She is not contracted with any insurance company and will not be on the provider’s list.)

PLEASE UNDERSTAND, WE ARE NOT IN NETWORK WITH ANY DENTAL INSURANCE COMPANY and that we file dental insurance as a courtesy to our patients. We do not have a contract with your insurance company; only you do. We are not responsible for how your insurance company handles its claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment. We at no time guarantee what your insurance will or will not do with each claim. We also cannot be responsible for any errors in filing your insurance. Once again, WE FILE CLAIMS AS A COURTESY TO YOU.

FACT 1 – NO INSURANCE PAYS 100% OF ALL PROCEDURES.

Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90%-100% of all dental fees – this is not true! Most plans only pay between 50%-80% of the average total fee. Some pay more, and some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage, or the type of contract your employer has set up with the insurance company.

FACT 2 – BENEFITS ARE NOT DETERMINED BY OUR OFFICE.

You may have noticed that sometimes your dental insurer reimburses you or the dentist at a lower rate than the dentist’s actual fee. Frequently, insurance companies state that the reimbursement was reduced because your dentist’s fee has exceeded the Usual, Customary, or Reasonable fee (“UCR”) used by the company.

A statement such as this gives the impression that any fee greater than the amount paid by the insurance company is unreasonable or well above what most dentists in the area charge for a specific service. This can be very misleading and simply is not accurate.

Insurance companies set their own schedules, and each company uses a different set of fees they consider allowable. These allowable fees may vary widely because each company collects fee information from claims it processes. The insurance company then takes this data and systematically selects a level they call the “allowable” UCR Fee. Unfortunately, insurance companies imply that your dentist is “overcharging”, rather than say that they are “underpaying”, or that their benefits are low. In general, the less expensive insurance policy will use a lower usual, customary, or reasonable (UCR) figure.

*Please be advised, Dr. Mcbee will employ the services of a collection agency or her personal attorney for any balances that are 30 days past due after the receipt of your insurance company’s payment.*

We provide dental care for patients ages five and up, making our office a convenient option for families.

Yes. We use tools such as Waterlase technology for select treatments to help make care as comfortable and efficient as possible.

During a routine dental cleaning, our hygienist will remove plaque and tartar buildup, polish your teeth, and provide guidance on maintaining oral hygiene. The dentist will then examine your teeth and gums for any signs of issues like cavities, gum disease, or oral cancer.

Signs that may indicate the need for a tooth extraction include severe tooth decay, infection, overcrowding, or a tooth that is broken beyond repair. We assess each case individually to determine the best course of action.

Yes, we offer a range of cosmetic dentistry services, including teeth whitening, veneers, and more, to enhance the appearance of your smile. Our team works with you to achieve your desired aesthetic results.

If you experience a dental emergency, such as a knocked-out tooth, severe pain, or a broken tooth, contact our office immediately. We provide prompt care to address urgent dental issues and alleviate discomfort.

Yes. We explain recommended care, estimated costs, and payment expectations so patients can make informed decisions.

Yes, but we also encourage preventive visits so small issues can be found early and treated before they become more serious.